We Always Keep You Informed – So That You Have Peace Of Mind
Avoid The Frustration That Comes With Poor Communication
Nothing is more frustrating when a roofer removes your roof and then disappears for days with rain in the forecast. Many roofers juggle schedules by switching between multiple jobs to lock in more business.
If unexpected problems occur on the other jobs, then your project suffers, along with your peace of mind.
Making the experience even worse is when the homeowner is left hanging with no communication or shady excuses when the roofer can’t be reached. Too many roofers have just an office answering machine or a cell phone with voice mail, which makes them difficult to reach for progress updates or in emergency situations.
It is important that your roofer places a premium on communication, including a backup plan. This is the way to provide you with a clear understanding of what’s going on, what the plan is, and the next steps to maintain your peace of mind – especially in emergency situations.
When the job begins, Roofing Louisiana assigns a member of our team to oversee the project. Their job is to keep you up to date with status and scheduled plans. You will receive regular updates and a tentative start date. Your quote and agreement will include a clearly defined project with all job specifics in writing.
An update call from your Roofing Louisiana liaison will notify you if and when schedule changes must occur. The average job is completed in a day or two when there are no weather delays. If there are weather delays, your Roofing Louisiana contact will personally call with a schedule update.
At Roofing Louisiana we offer a full-time office support team available for calls Monday through Friday, 9:00 am-6:00 pm. During these hours, we are always available for contact, emergency messages, assistance with questions, and/or progress updates. We are available after hours and on weekends by phone.
You Will Receive A Clearly Written Bid
Many roofing companies prepare written bids that are ambiguous and confusing. Worse yet, some roofers don’t even give a written bid. Often it is difficult to tell what quality of materials will be used, what time the job will begin and end, and whether there will be upcharges for missing items. We give each customer a detailed written customized bid before every job detailing roofing material and shingle colors, sheathing, felt, metal, flashing, venting, gutters, dry rot description, clean-up, and our warranty specifications.
Your Interest And Keeping You Informed Isn’t Just Our Priority. It’s Literally Built Into Our Operations.
When you choose Roofing Louisiana you choose a partner that places your interest as our focus. Since Roofing Louisiana is part of the Jim Olivier Family of Companies, you have the Jim Olivier Experience included with your project. This means that we will continue to keep you informed from the first day that we give you a quote, through the final review. You will always have contact information if any questions arise.
Choose A Roofing Contractor That’s Home Grown, And Totally Focused On Making Sure That You Have A Great Experience
Contact Roofing Louisiana and get your quote – and see what it’s like to be treated with total professionalism.
